Privacy Policy
At MS Aluminium House, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Information We Collect:
- Personal information such as name, email address, and phone number when you contact us
- Information about your interactions with our website
- Technical data including IP address, browser type, and device information
How We Use Your Information:
- To respond to your inquiries and provide customer support
- To process orders and deliver products
- To improve our website and services
- To send promotional materials with your consent
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.
Terms and Conditions
By accessing and using the MS Aluminium House website, you accept and agree to be bound by these Terms and Conditions.
Product Information: We strive to ensure that all product information on our website is accurate and up-to-date. However, we reserve the right to modify product specifications, prices, and availability without prior notice.
Orders and Payments: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be made in full before order processing unless otherwise agreed.
Delivery: Delivery times are estimates and may vary based on product availability and your location. We are not liable for delays caused by circumstances beyond our control.
Returns and Refunds: Please inspect products upon delivery. Defective or damaged items must be reported within 7 days of receipt. Custom-made products cannot be returned unless defective.
Intellectual Property: All content on this website, including text, images, logos, and designs, is the property of MS Aluminium House and protected by copyright laws.
Warranty Information
MS Aluminium House provides warranties on our products against manufacturing defects. The warranty period varies by product and will be specified at the time of purchase.
Warranty Coverage: Our warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by improper installation, misuse, accidents, or normal wear and tear.
Warranty Claims: To make a warranty claim, please contact us with your purchase details and a description of the issue. We may require photos or inspection of the product.
Limitation of Liability: Our liability is limited to the repair or replacement of defective products. We are not liable for any consequential or incidental damages.
